Chun'an Rentals China Zhejiang Hangzhou Chun'an

Sheraton Qiandao Lake Resort | Hotel in Hangzhou

| 9.0 (70 Reviews) |  1 Bathroom
Chun'an Hotel | Sheraton Qiandao Lake Resort

Hotel in Chun'an, Hangzhou

Luxury hotel with 3 restaurants and a full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa, and a water park (surcharge). Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a health club, and a bar/lounge.
Housekeeping is available on request.
Sheraton Qiandao Lake Resort offers 249 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with satellite channels. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.


A health club and a water park (surcharge) are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Xin An N Road, Qiandao Lake, Hangzhou, 311700, China

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Private bathroom
  • Towels
  • Bathrobes
  • Separate bathtub and shower
  • Hair dryer
Bedroom
  • Air conditioning
  • Down comforter
  • Hypo-allergenic bedding
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • LED light bulbs
  • Water-efficient showers only
  • Free newspapers
  • Individually furnished
  • Separate sitting area
  • Individually decorated
  • Connecting rooms available
  • Iron/ironing board
  • Energy-saving switches
  • Recycling
  • Phone
  • Safe
  • Desk
Breakfast
  • 3 restaurants
  • Breakfast available for a fee: CNY 158 per person
  • 24-hour room service
  • 1 poolside bar and 1 bar
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Refrigerator
  • Electric kettle
  • Free bottled water
  • Minibar
Parking
  • Area shuttle (surcharge)
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 12:30 AM
  • Theme park shuttle (surcharge)
  • Airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service
Accessibility
  • Wheelchair-accessible fitness center
  • Low-height door lock
  • Visual alarms in hallways
  • Grab bar in bathtub
  • Portable bathtub seat
  • Wheelchair-accessible registration desk
  • Low-height view port in door
  • Height-adjustable showerhead
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair-accessible business center
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible pool
  • Transfer shower
  • Low-height electrical outlets in bathroom
Activities
  • Golfing
  • Scuba diving
  • Mountain climbing
  • Arcade/game room
  • Hiking/biking trails
  • Lifeguards on site
  • Sauna
  • Indoor pool
  • Children's pool
  • Playground
  • Seasonal outdoor pool
  • Full-service spa
  • Fitness center
  • Bicycle rentals
  • Hot tub
  • Water park access (surcharge)
Entertainment
  • Satellite channels
  • 37-inch LCD TV
General
  • Conference space (8073 square feet)
  • Business center
  • Free newspapers in lobby
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Ballroom
  • ATM/banking services
  • Chinese (Mandarin)
  • English
  • Comprehensive food waste policy
  • Rooftop garden
  • No plastic coffee stirrers
  • Vegan dining options
  • Comprehensive recycling policy
  • Vegetarian dining options
  • Smoke-free property
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
Guest Services
  • Arcade/game room
  • Seasonal outdoor pool
  • Indoor pool
  • Children's pool
  • Playground
  • Laundry facilities
  • Free children's club
  • Full-sized refrigerator
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Multilingual staff
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Laundry facilities
  • Tour/ticket assistance
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi, Wired Internet (CNY 20 per hour)
  • Available in all rooms: Free WiFi, Wired Internet (CNY 80 per day)
Outdoors
  • Lifeguards on site
  • BBQ grill(s)
  • Terrace
  • Vegetable garden
  • Pool sun loungers
  • Garden
  • Pool umbrellas
  • Balcony
Spa
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Aromatherapy
  • Massage - hot stone
  • Body treatments
  • Ayurvedic treatments
  • Spa open daily
  • Body scrubs
  • Detox wraps

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 5:30 am express check-in available late check-in subject to availability
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for cny 400.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 158 per person fee for in-room wired internet: cny 80 per day (rates may vary) fee for wired internet in public areas: cny 20 per hour (rates may vary) airport shuttle fee: cny 7000 per vehicle (one-way) airport shuttle fee per child: cny 7000 (one-way), (from 1 to 18 years old) rollaway bed fee: cny 400.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Michael Ka Chung
Aug 19, 2019 05:41:38 PM
Review Score:   4
Summary: service should be trained upto global standard, partners I am using the same standard of other Sharaton Hotel in key cities. Front desk is nice and friendly, but should more proactive, like call the customer to confirm if I have registered membership as well as ask me if I have drive and issue me the parking ticket. In terms of condition, I have to point out the shower facility, which I would like to use handy shower but the forest shower is keep watering on the top. For breakfast, the option is less, taste is not satisfy, personal opinion, but bakery items is very good. For the rest, I would say good.
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Room Arrangement

Room Info Facilities
Premium Room, 2 Twin Beds, Lake View
Room Size: 516 square feet m2
2 Twin Beds
Premium Room, 2 Twin Beds, Lake View

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 516, Room and bed type depend on availability check-in, Square meters - 48, Lake view, Ping - 14.50, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Club Room, 1 King Bed, Lake View
Room Size: 506 square feet m2
1 King Bed
Club Room, 1 King Bed, Lake View

General

Number of living rooms 0, Square feet - 506, Number of bedrooms - 0, Ping - 14.22, Room and bed type depend on availability check-in, Square meters - 47, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Club Suite, 1 Bedroom, Garden View
Room Size: 807 square feet m2
1 Double Bed
Club Suite, 1 Bedroom, Garden View

General

Ping - 22.68, Square meters - 75, Number of living rooms 0, Number of bedrooms - 1, Square feet - 807, Garden view, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area
Club Suite, 1 King Bed, View
Room Size: 807 square feet m2
1 King Bed
Club Suite, 1 King Bed, View

General

Ping - 22.68, Square meters - 75, Number of living rooms 0, Number of bedrooms - 1, Square feet - 807, Room and bed type depend on availability check-in, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area
Deluxe Suite, 1 King Bed, Lake View
Room Size: 1012 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed, Lake View

General

Number of living rooms 0, Square feet - 1012, Square meters - 94, Number of bedrooms - 1, Room and bed type depend on availability check-in, Ping - 28.44, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area
Room, 1 King Bed, Garden View
Room Size: 517 square feet m2
1 King Bed
Room, 1 King Bed, Garden View

General

Number of living rooms 0, Square feet - 517, Kitchen, Number of bedrooms - 0, Garden view, Room and bed type depend on availability check-in, Ping - 14.53, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 2 Twin Beds, Garden View
Room Size: 517 square feet m2
2 Twin Beds
Room, 2 Twin Beds, Garden View

General

Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Ping - 15, Garden view, Room and bed type depend on availability check-in, Square meters - 48, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 2 Twin Beds, Lake View
Room Size: 505 square feet m2
2 Twin Beds
Room, 2 Twin Beds, Lake View

General

Ping - 14.19, Number of living rooms 0, Number of bedrooms - 0, Square feet - 505, Room and bed type depend on availability check-in, Square meters - 47, Lake view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Lake View
Room Size: 506 square feet m2
1 King Bed
Room, 1 King Bed, Lake View

General

Number of living rooms 0, Square feet - 506, Number of bedrooms - 0, Raised toilet seat, Lever door handles, Room and bed type depend on availability check-in, Transfer shower, Ping - 14, Square meters - 47, Lake view, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Lowered peephole/view port in door, Bathroom grab bars, Telephone accessibility kit, Height-adjusted amenities, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Premium Room, 1 King Bed, Lake View
Room Size: 516 square feet m2
1 King Bed
Premium Room, 1 King Bed, Lake View

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 516, Room and bed type depend on availability check-in, Square meters - 48, Lake view, Ping - 14.50, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Sheraton Qiandao Lake Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Qiandao Lake Resort?

Check-in time for Sheraton Qiandao Lake Resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Qiandao Lake Resort have a swimming pool?

Yes, this Sheraton Qiandao Lake Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Qiandao Lake Resort?

Best-rates for the Sheraton Qiandao Lake Resort starts from $111 per night with includes Bedding/Linens, Restaurant, Bar, Child Friendly, Spa, Air Conditioner, Parking, Security/Safety, Business Services, Hot Tub, Kitchen, Laundry, Internet, TV, Accessibility, Transportation/Shuttle, Wellness Facilities, Toiletries, Guest Services, Breakfast, Barbecue/Outdoor Cooking, Pool, Wheelchair Accessible, Balcony/Terrace, Sports/Activities with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sheraton Qiandao Lake Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Qiandao Lake Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Qiandao Lake Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Qiandao Lake Resort?

Based on the information reported by the owner or manager, the Sheraton Qiandao Lake Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Qiandao Lake Resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Qiandao Lake Resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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